Standard UK delivery is free when you spend £115.00 or over.
For orders under £115.00 delivery is £4.95.
For international shipping the shipping charge is £25.00.
The Standard Shipping to UK mainland will be sent via Royal Mail and will take 5-10 working days from receipt of order.
Once your parcel has been sent we will send you a confirmation email to let you know your parcel has been dispatched from our warehouse and will be with you within 5-10 working days.
Once parcels have been dispatched we are unable to change the delivery address.
You will be informed if we are experiencing any delays or are unable to fulfil your order for any reason.
If for any reason and in the unlikely event that you do not receive your order after the stated delivery timeframe, please contact us and inform us as soon as possible to let us know and no longer than 7 days from the delivery date stated on your email.
For international shipping the shipping charge is £25.00 for each shipment. When importing goods some countries orders may be subject to customs fees. To find out if this applies to you please seek information from your local government.
Orders for delivery outside the UK are sent using the Royal Mail service and will arrive within 7-14 working days. We can track your parcel until it reaches the destination sorting office, where it will be passed on to local mail carriers.
International Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured.
Please note we are unable to claim the loss of a parcel with Royal Mail until 25 days have passed.
For any further delivery queries, please email us firstname.lastname@example.org.